![]() ![]() ![]() To illustrate how account credit, proration, and coupons work in practice, let’s suppose: You can add a gift code to your account in the Payment summary at the checkout. ![]() Our Customer Support team may also give you a discount coupon for special situations, for example, to rectify a billing mistake. contributed to Proton’s initial crowdfunding campaign.To find your account credits, log in to your Proton VPN account at /login on a computer and go to Dashboard → Credits.Ĭoupons are special subscription discounts that we may apply to your account if you: The credit is applied to your account in the currency of your last payment and can be used toward your next subscription. You can also add credit to your account at any time using your credit card, PayPal, or by sending us cash. You can get credit when you cancel or downgrade a plan with some days left in your subscription or when you make a payment by Bitcoin. Here we explain three terms to help you understand how these credits work and give you an example of how we calculate your bill when you upgrade:Īccount credit is credit in your account that has not been used toward a new Proton plan. If you change or cancel your plan, the value of any unused subscription days is added to your account as credits. Proton offers you a variety of subscription plans, and you can activate, change, or cancel active subscriptions at any time. ![]()
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